At Best Frames – Acrylic Art Gallery, we aim to deliver premium acrylic wall photo frames safely and on time. Please read our shipping policy below.
1. Order Processing Time
- Once your order is confirmed and payment is completed, we begin processing your frame.
- For customised frames, production starts only after receiving the photo and required details from the customer.
- Processing time may vary based on product type and order volume.
2. Shipping Locations
We ship orders across India through trusted courier partners.
3. Estimated Delivery Time
Delivery time depends on your location and courier service availability.
- Metro Cities: 3–6 working days
- Other Cities & Towns: 4–8 working days
- Remote Areas: 6–12 working days
(Delivery time may vary during festivals, holidays, or unexpected courier delays.)
4. Shipping Charges
Shipping charges (if applicable) will be displayed during checkout or shared during order confirmation.
5. Packaging & Safety
We take special care in packing acrylic frames securely to avoid damage during transit. Frames are packed with protective materials to ensure safe delivery.
6. Delivery Delays
While we try our best to deliver on time, delays may occur due to:
- courier partner issues
- weather conditions
- public holidays
- unexpected transport delays
Best Frames is not responsible for delays caused by courier partners.
7. Damaged Delivery / Wrong Product
If you receive a damaged product or the wrong item:
- Contact us within 24 hours of delivery
- Share unboxing video + photos as proof
Without proof, replacement may not be possible.
8. Tracking Information
Once your order is dispatched, tracking details will be shared (if available) through WhatsApp or SMS.
9. Contact for Shipping Support
For shipping updates or support, contact us on WhatsApp:
📱 7993875060